Arrange a site visit

Depending on distance from our base near Stroud, we may charge for a site visit, survey and design so please check with us first and make sure you include a post code when filling out the form.

If you just want an oven, we can normally get back to you with a delivered price and lead in time within 24 hours based on current FX rates.

Because of the recent volatility of the FX between the GBP and the Euro we haven’t published a current price list but will give you the best price on the day you order.

Indicative prices are shown by each oven listing but please be aware that although we’ve tried our best to fix the price, the GBP-Euro FX rate changes constantly along with transport costs so please get us to confirm before placing an order by email.

Site visit- information is key

Please provide as much information as possible as we can often assess your project from emailed photos and site plans to get an idea of space available and general feasibility. If we need to go to the next stage and carry out a survey and discuss the project in greater detail, we’ll arrange a site visit with you or your representative such as a garden designer or architect, and check little things like access and parking.

COVID and surveys

Over the last two years 2020/2021 , because of Covid related restrictions, we have developed a remote way of surveying and pricing by asking our customers to send photos and measurements by email so we can confirm everything by email. Where possible, we still arrange site meetings as we prefer to talk things through face to face and get a feeling for the customer and site where we’ll be working, so please let us know in advance how you’d like to proceed.

Oven repairs and other brands

We get a lot of calls and emails about rescuing existing pizza ovens, both domestic and commercial. Note repairs are often difficult to guarantee and don’t always work. Most chamotte based pizza ovens are quite forgiving even when cracked and will often last years with minor cracks. There are proprietary adhesives and mortars that can fill cracks but none will work as long term solutions because the oven has cracked for a reason!  If the oven has a tiled hearth these can often be replaced if access inside the oven is possible.

Unfortunately most pizza ovens have low entry arches around 30cm max so reaching the back of the hearth can be difficult. We have successfully replaced hearths with our own tiles after a lot of huffing and puffing so please be patient as tiles have to be measured and cut to fit at the edges, it takes time and we have to charge for not only fitting but also travel both ways. Some brands like Valoriani use heavy 6cm thick bakers tiles made of ‘Cotto’ or volcanic fireclay that are difficult to place accurately simply because of weight and limited access. Cast hearths are almost impossible to repair successfully as cracks crumble at the edges and new high temperature fillers will often not penetrate deep enough to hold in place for long.

We don’t as a rule install ovens bought on Ebay or anything second hand just because we can’t guarantee them. The same applies to brands other than Four Grand-Mere although we do have limited access to a couple of Italian brands that we have successfully installed for customers in Smoke Free zones. These are one off installations and again we offer no guarantee on the ovens themselves.